Since its inception in 1991, National Title Clearing (NTC) has become one of the essential post-closing service providers to American mortgage lenders, servicers, and investors. The company provides excellent document processing, research, and audit to players in the residential mortgage industries.
Specifically, it facilitates verifications of ownership, lien assignment, release and verification, document processing and retrieval, tax status reports, as well as file audit and remediation services. NTC operates in more than 3,000 jurisdictions throughout the country. Its main aim is to assist mortgage banks, protect homeowners, and preserve the national land records.
When it started, the company’s operations were concentrated in California. Now, its headquarters are in Palm Harbor, Florida. It has also opened a new office in Dallas, which will house NTC’s new, state of the art data center.
NTC Chief Executive Officer, John Hillman reported that the new facility would have a fully functional disaster recovery site for all infrastructure and staffing data. This is all in an effort to uphold their excellent record of service provision to its clients. The new data center will allow the company to fix any emerging problems with incurring data losses.
Apart from data recovery and business continuity, the Dallas facility will also help NTC deal with overflows by additional housing staff for research, data entry, and audit work. Ultimately, approximately 150 employees will work in the new Dallas office.
In September 2016, the company also announced a new service offering: providing in-depth training on residential mortgage financing. The two-day offering will provide standardized training packages on industry best practices to mortgage services, investors, and lenders. The training can be conducted at either of NTC’s offices or the client’s location.
The training program was developed by NTC’s VP of Technical Excellence, Dave LaRose. With over 30 years’ experience, LaRose is an industry veteran with a record of excellence over his long career. He is also the company’s resident guru on quality and training.
LaRose explained that, with less than one percent of NTC document being rejected by clients, the company is certainly an expert on perfection and excellence. The new training will help people in the industry be knowledgeable on its processes, and thus reduce their margins of error. It will also assist in perpetuating the importance of preserving the integrity of America’s land records up to the county level.
The company provides this training to its own employees and receives a 99.9 percent approval rating across all its lines of service. Its expansion is beneficial to both the industry in general and the surrounding communities. At the end of 2015, NTC was ranked among the nation’s fastest growing companies. It has also won numerous other awards for its workplace achievements.